About Us
At Domus Direct, we make appliance repair plans straightforward and dependable. With tailored support, skilled engineers, and excellent service, we keep your appliances working and your home running smoothly.
Our Story
Domus Direct was created to make home appliance repairs simple, stress free, and dependable. Inspired by the Latin word Domus meaning home our goal has always been to keep the essentials in your household running without disruption.
Our founder saw how costly and confusing repairs could be. So we built a service that’s clear, quick, and customer-first. Today, Domus Direct proudly supports households across the UK with trusted, fixed-price repairs and expert engineers.
We’re on a mission to take the hassle out of appliance breakdowns. Whether it’s a washing machine that won’t spin or a fridge that’s lost its chill, we’re here to fix it fast, fairly, and without the faff.
Domus Direct exists to deliver fast response times, clear pricing, and repairs done right the first time so you can get back to what matters.
Our Mission
Our Core Values
Everything we do is built around five key values:
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Speed – Quick call-outs. No delays.
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Skill – Only certified, experienced engineers.
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Simplicity – No jargon. No hidden fees.
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Support – Friendly, UK-based customer service.
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Trust – We show up, we fix it, we keep our word.
